Reviewed: March 2023
Faith in Strangers aims to create an atmosphere where all adults feel valued and safe and a place where their welfare is promoted.
This policy sets out the procedures for safeguarding adults working with Faith in Strangers staff, customers, workspace members and those in the industry who we collaborate with.
Faith in Strangers staff and management are expected to be aware of Kent and Medway Safeguarding Adults Board policies and procedures, which can be found at the following link:
Six Key Principles Underpin All Adult Safeguarding Work:
People being supported and encouraged to make their own decisions and have
It is better to take action before harm occurs
The least intrusive response appropriate to the risk presented
Support and representation for those in greatest need
Local solutions through services working with their communities. Communities have
a part to play in preventing, detecting and reporting neglect and abuse
Accountability and transparency in delivering safeguarding
Safeguarding Adults Criteria
The safeguarding duties apply to an adult who:
Has needs for care and support (whether or not Faith in Strangers is meeting any of those needs)
Is experiencing, or at risk of, abuse or neglect
As a result those care and support needs are unable to protect themselves from either the risk of, or the experience of abuse, or neglect.
Although Faith in Strangers is not a member of the Kent and Medway Safeguarding Adults Board (KMSAB) it agrees to comply with the Kent and Medway Safeguarding Adults Policy, Procedures, Statutory Guidance and local Practice Guidance and be clear on their roles and Adults Safeguarding responsibilities.
Any concerns will be taken seriously and acted upon appropriately and the organisation will pay attention to what adults feel.
Faith in Strangers will be rigorous and vigilant in protecting everyone using our services from abuse, bullying and intimidation.
Everyone involved with the work at Faith in Strangers is obliged to make sure that anyone using the services is safe.
They must report concerns to Immy Bawtree (Safeguarding Lead) without delay.
All those involved in the organisation will be made aware of this policy and of what to do if they have any concerns. There is guidance for those responsible for responding to concerns so that they are properly dealt with.
This Policy & Procedure recognises the diversity of our society. Individuals and organisations need to be responsive to needs of different groups and individuals and have due regard to issues relating to:
ï Sexual orientation (Gay, Lesbian, Bisexual & Transgender)
ï Racial origin, culture and linguistic background
ï Gender Identification
ï Pregnancy & maternity
ï Marriage & Civil Partnership
Within safeguarding procedures actual or potential effects of decisions should be considered in relation to the equality issues above and any subsequent outcomes for the adults at risk. Further information on the Equality Act 2010 can be found here:
2. DEFINITIONOF ABUSE
Abuse is a violation of an individual’s human or civil rights, by any other person or persons. Professionals should not limit their view of what constitutes abuse or neglect, as they can take many forms and the circumstances of the individual case should always be considered. The following types of abuse and neglect are identified within the Care Act 2014, but should not be considered exhaustive;
Physical abuse – including assault, hitting, slapping, pushing, kicking, misuse of medication, restraint or inappropriate physical sanctions.
Domestic abuse – An incident or pattern of incidents of controlling, coercive or threatening behaviour, violence or abuse by someone who is or has been an intimate partner or family member regardless of gender or sexuality. Includes psychological, physical, sexual, financial, emotional abuse, so called ‘honour’ based violence, Female Genital Mutilation and Forced Marriage.
Sexual abuse – including rape, indecent exposure, sexual harassment, inappropriate looking or touching, sexual teasing or innuendo, sexual photography, subjection to pornography or witnessing sexual acts, indecent exposure and sexual assault or sexual acts to which the adult has not consented or was pressured into consenting.
Sexual exploitation- involves exploitative situations and relationships where people receive ‘something’ (e.g. accommodation, alcohol, affection, money) as a result of performing, or others performing on them, sexual activities.
Psychological abuse – including emotional abuse, threats of harm or abandonment, deprivation of contact, humiliation, blaming, controlling, intimidation, coercion, harassment, verbal abuse, cyber bullying, isolation or unreasonable and unjustified withdrawal of services or supportive networks.
Financial or material abuse – including theft, fraud, internet scamming, coercion in relation to an adult’s financial affairs or arrangements, including in connection with wills, property, inheritance or financial transactions, or the misuse or misappropriation of property, possessions or benefits.
Modern slavery – encompasses slavery, human trafficking, forced labour and domestic servitude. Traffickers and slave masters use whatever means they have at their disposal to coerce, deceive and force individuals into a life of abuse, servitude and inhumane treatment.
Discriminatory abuse – including forms of harassment, slurs or similar treatment; because of race, gender and gender identity, age, disability, sexual orientation or religion.
Organisational abuse– including neglect and poor care practice within an institution or specific care setting such as a hospital or care home, for example, or in relation to care provided in one’s own home. This may range from one off incidents to on-going ill-treatment. It can be through neglect or poor professional practice as a result of the structure, policies, processes and practices within an organisation.
Neglect and acts of omission – including ignoring medical, emotional or physical care needs, failure to provide access to appropriate health, care and support or educational services, the withholding of the necessities of life, such as medication, adequate nutrition and heating
Self-neglect – this covers a wide range of behaviour neglecting to care for one’s personal hygiene, health or surroundings and includes behaviour such as hoarding.
Some instances of abuse will constitute a criminal offence. In these cases, reference to the police should be made as a matter of urgency. The responsibility for initiating action rests with the police and the Crown Prosecution Service. Criminal investigation by the police takes priority over all other lines of enquiry.
Who are the Abusers?
Adults may be abused by a wide range of people including:
Relatives and family members
Paid care workers
Other service users
Neighbours, friends and associates
People who deliberately target vulnerable people
In the case of members of staff at Faith in Strangers, a serious breach of this policy may result in termination of employment or membership, in line with the procedures contained within this policy document.
The safeguarding lead will be the lead officer for adult protection responsible for making sure that the Safeguarding Adults Policy is working. She will be trained to know how to respond when safeguarding adult concerns are raised to her.
Determined abusers have often managed to gain access to children and young people. Our policy and procedures are important safeguards to stop this happening. They will be understood by good applicants and will put ill-intentioned people off.
All volunteers and staff, including temporary event and casual staff will be subject to a careful and rigorous selection and vetting process with the following elements:
All aspects of recruitment will involve the senior Faith in Strangers management team including the safeguarding lead.
All appointments will involve the completion of an application form and checking the person’s identity by their national insurance number.
All relevant staff will receive training in recognising the signs of abuse. Faith in Strangers will ensure that users of the service, their families and carers are aware of the Safeguarding Adults Policy and who to speak to if they have any concerns and the procedures to follow.
Faith in Strangers will develop appropriate guidance for staff working with adults, which outline codes of behaviour. These will be developed on a group by group basis taking into account the needs of the particular group.
Responsibility for implementing and monitoring the policy rests with the Faith in Strangers management team and the safeguarding lead.
All work with adults will be monitored in accordance with the organisation’s monitoring and evaluation procedures which are:
specific surveys are carried out from time to time in with members
The safeguarding lead should:
know about signs and symptoms of abuse;
know about how abusers (perpetrators) behave;
Ask about training if you don’t know these things
know about Kent and Medway Safeguarding Adults Boards’ guidelines on dealing with concerns about abuse;
know who to contact at the Kent and Medway Safeguarding Adult Board so that she can either ask for advice when they are not sure what to do or, refer a case without delay where there are adult safeguarding concerns;
For Thanet Area in particular referrals can be made to;
Thanet South Kent Coast — SafeguardingadultsTSKC@kent.gov.uk
Referrals to Kent County Council will be made by telephone in the first instance,
If you need to contact us outside of normal office hours, for example during the night, call 030004191 91.
If you think someone is in immediate danger, the best thing to do is call 999 for the emergency services.
Make sure that adults using Faith in Strangers know;
about the Safeguarding Adults policy and procedures,
that you are the person to speak to if they have any concerns,
who to speak to if you are not there,
make sure staff and volunteers know how to respond if an adult talks to them about abuse,
make sure they have access to guidelines;
provide information about helplines and other sources of help for adults.
6. GUIDANCEFORWORKERSONACTIONTOBE TAKEN
If you suspect an adult is being abused:
immediately discuss with the safeguarding lead
record the facts as you know them
If an adult discloses abuse by someone else:
allow them to speak without interruption, accepting what is said
advise that you will offer support where possible, but you must pass the information on
discuss with the safeguarding lead
If you receive an allegation about any adult or about yourself:
immediately discuss with the safeguarding lead
record the facts as you know them
try to ensure no-one is placed in a position which could cause further compromise
7. GUIDELINESFORVOLUNTEERS/STAFFRESPONDINGTO A REPORTOFABUSEFROMAN ADULT
Do’s and Don’ts
Do treat any allegations extremely seriously and act at all times towards the adult as if you believe what they are saying.
Do tell the adult they are right to tell you.
Do reassure them that they are not to blame.
Do be honest about your own position, who you have to tell and why
Do tell the adult what you are doing and when, and keep them up to date with what is happening.
Do take further action – you may be the only person in a position to prevent future abuse – tell your lead officer immediately.
Do write down everything said and what was done (see notes on recording).
Don’t make promises you can’t keep.
Don’t interrogate the adult – it is not your job to carry out an investigation – this will be up to the police and Kent Safeguarding Adults Board, who have experience in this.
Don’t cast doubt on what the adult has told you, don’t interrupt or change the subject.
Don’t say anything that makes the adult feel responsible for the abuse.
Don’t do nothing – make sure you tell your lead officer immediately – they will know how to follow this up and where to go for further advice
Fear puts a lot of people off of disclosing about wrongdoing.
Remember, you always have a duty to make sure concerns are reported. Then appropriate action can be taken.
Tell the safeguarding lead they will be able to get further advice and/or refer the situation to Kent & Medway Safeguarding Adults Board.
If for any reason you cannot tell the safeguarding lead, then you should tell another trusted staff member.
8.KEEPING A RECORDOFCONCERNS
When a safeguarding adult concern arises, it is essential you record what is said or seen and what action was taken.
This record or any other written record should be kept in a locked cabinet or drawer. Access should be limited to only:
the person who has completed the form;
the safeguarding lead.
The adult concerned can be shown this document but discretion should be used. Their permission should be obtained before showing it to the family/carer